FAQ

Frequently Asked Questions

Find answers to our most commonly asked questions below. If you can't find what you're looking for, feel free to contact us.

Orders & Shipping

Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on all orders within the United States. No minimum order required.

Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Standard delivery takes 3–7 business days after processing.

Q: Will I receive a tracking number?
A: Yes, once your order ships you'll receive an email with your tracking number.

Q: Do you ship internationally?
A: Currently, we ship within the United States only.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, unworn, and in their original packaging.

Q: How do I start a return?
A: Email us at admin@ariaprime.net with your order number and reason for return. We'll guide you through the process.

Q: When will I receive my refund?
A: Once we receive and inspect your return, refunds are processed within 10 business days to your original payment method.

Products

Q: Are your products authentic?
A: Absolutely. We carefully vet all products in our catalog to ensure quality and authenticity.

Q: Can I cancel or modify my order?
A: Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at admin@ariaprime.net.

Account & Payments

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and more.

Q: Is shopping on Aria Prime secure?
A: Yes. Our website uses SSL encryption to protect your personal and payment information.

 

Still have questions? Contact us at admin@ariaprime.net — we're happy to help!